Discover Elegance
in Every Purchase

1. Information We Collect

At Shop Smartly Now, we collect information you provide when you create an account, place an order, contact us, or use our website. This may include your name, email address, phone number, delivery address, and order details.

2. Order Information

When you place an order, we collect the information necessary to process and deliver your products, including your contact details, shipping address, selected products, and order preferences.

3. Cash on Delivery

Shop Smartly Now offers Cash on Delivery (COD) on eligible orders. When you choose COD, we use your order and delivery information to process and deliver your order and collect the applicable amount upon delivery.

4. How We Use Your Information

We use your information to process orders, arrange delivery, provide customer support, communicate order updates, improve our products and services, and provide you with a better shopping experience.

5. Product & Delivery Updates

We may use your contact information to send important updates about your orders, including order confirmation, shipping status, delivery updates, return requests, and other service-related communications.

6. Information Sharing

We do not sell your personal information. We may share necessary information with trusted service providers, delivery partners, and other parties who help us operate our shopping services and fulfill your orders, as required to provide our services.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of storing or transmitting information can be guaranteed to be completely secure.

8. Cookies & Website Usage

Our website may use cookies and similar technologies to remember your preferences, improve website functionality, understand how visitors use our website, and provide a smoother shopping experience.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you. You may also contact us with questions about how your information is collected and used.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact Click N Buy Point through the contact information provided on our website.

Welcome to Shop Smartly Now. These Terms & Conditions explain the rules and conditions for using our website, browsing products, placing orders, and using our shopping services.

1. Acceptance of Terms

By accessing or using Shop Smartly Now, you agree to follow these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website and shopping services.

2. Website Usage

You agree to use our website only for lawful purposes and in a way that does not harm, disrupt, or interfere with the website, its services, other customers, or our business operations.

3. User Information

When placing an order or providing information on our website, you agree to provide accurate and complete details, including your name, phone number, email address, and delivery information. You are responsible for keeping the information you provide accurate and up to date.

4. Products & Availability

We make reasonable efforts to display product descriptions, images, specifications, and availability accurately. However, products may become unavailable without prior notice, and we reserve the right to limit quantities or discontinue products when necessary.

5. Product Prices

Product prices displayed on Shop Smartly Now may change from time to time. We reserve the right to correct pricing errors, update product information, or modify prices without prior notice.

6. Orders & Confirmation

Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse an order in cases such as product unavailability, incorrect information, suspected misuse, or other operational reasons. Order confirmation and relevant updates will be provided using the contact information supplied by you.

7. Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible products and delivery locations. When selecting COD, you agree to pay the applicable order amount in cash when your order is delivered. COD availability may vary depending on the product, order value, and delivery location.

8. Shipping & Delivery

Delivery times may vary depending on your location, product availability, and courier operations. While we aim to deliver orders within the estimated timeframe, delays caused by circumstances beyond our control may occasionally occur.

9. Returns & Refunds

Eligible products may be returned within the applicable 7-14 days return window. Products must generally be unused, unwashed, and in their original packaging with tags intact. Certain products may have specific return conditions or may not be eligible for return.

10. Limitation of Liability & Governing Law

Shop Smartly Now will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including delivery delays, courier issues, website interruptions, or product availability. These Terms & Conditions shall be governed by applicable laws, and any disputes will be handled according to the applicable jurisdiction.

At Shop Smartly Now, we want you to have a simple and comfortable shopping experience. Our return policy provides a 7-14 days return window depending on the product category and its eligibility.

1. Return Window

Eligible products can be returned within 7-14 days from the date of delivery. The applicable return period depends on the product category. Return requests submitted after the applicable period may not be accepted.

2. Return Eligibility

To be eligible for a return, the product must generally be unused, unwashed, undamaged, and in its original condition. Original packaging, tags, accessories, and other included items should be kept intact.

3. 7-Day Return Window

Personal Care and Food & Beverages products may have a 7-day return window because of hygiene and perishability considerations. Products must meet all applicable return conditions.

4. 14-Day Return Window

Home Essentials and Pets Care products generally have a 14-day return window from the date of delivery, provided the product is unused and meets the applicable return requirements.

5. Non-Returnable Products

Certain products cannot be returned, including activated SaaS subscriptions, gift cards, personalized or customized products, opened personal care items, opened perishable food products, and products marked as Final Sale.

6. Return Request

To request a return, contact Shop Smartly Now within the applicable return period and provide your order details along with the reason for the return. Our team will review the request and provide the next steps.

7. Product Inspection

Returned products are inspected after they are received. A return may be rejected if the product shows signs of use, damage, missing tags, missing accessories, or does not meet the applicable return conditions.

8. Refund for COD Orders

For eligible orders placed using Cash on Delivery (COD), approved refunds may be provided through an appropriate refund method such as bank transfer or store credit. Refund processing generally takes 5-7 business days after the return is approved.

9. Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and relevant product information. We will review the issue and provide an appropriate resolution according to our return policy.

10. Return Shipping

Return shipping responsibilities may vary depending on the reason for the return. If the return is due to a damaged, defective, or incorrect product, Shop Smartly Now may provide appropriate return assistance. For other eligible returns, return shipping costs may be the customer's responsibility.